Frequently asked questions (FAQ)

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- Digital Forensic Lab
  Integrated Digital Forensic Laboratory Solutions
- VIP 2.0 Video Investigation Portable 2.0
  Efficient video forensic tool for recovering deleted, lost, or fragmented videos and perform rapid and effective forensics.
- DBF Database Forensic Analysis System
  Aims to resolve the problems of deleted /corrupted/fragmented database files, false file systems, and restriction of application system accessibility.
- DRS Data Recovery System
  All-in-one forensic data recovery tool helps you acquire and recover data from both good and damaged storage media like HDD easily.
- SPF Pro Smartphone Forensic System Professional
  Efficient phone forensic tool for extracting, recovering, analyzing data, and exporting data reports from various mobile devices.
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Frequently asked questions

All FAQs

All FAQs

Are HD Doctor and Data Compass still available for sale?

No.The old generation products have not been maintained and sold years ago, please contact the sales for second generation product and price.

Where can I find the installation file of these programs?

A: Please visit the Downloads page

Is there a newly released version of these tools?

A: The old generation products have not been maintained and sold years ago, please contact the sales for second generation product and price.

Where should I download the software and related documents?

A: Please visit the Downloads page (link)

How could I get to know about the digital forensic lab?

A: Please visit the Digital Forensics Lab page(link) along with corresponding support documents on Downloads page (link)

Is there a comparison table or material between your products and other similar kinds of products?

A: Please contact the sales for comparison tables, but we strongly recommend you to apply the trial then start your evaluation

How can I get the activation code? / How can I apply for a free-trial

A: You could click Quote (Link) or Contact Us (Link) to let us know you would like to have an activation code / free trial and we will get back to you shortly (link)

How long is the free trial period?

A: 7/15/30 days in general, would depend on your demand as well

Is it completed function of the trial version?

A: Yes, we provide full function for every trial version

How to activate the trial? Default password and ID?

A: After you have requested for a trial, we will generate and send you a unique license key by Email. Please input the code to the activation window when you start a SalvationDATA software. If you have any difficulties, please contact our support engineer by
Email: [email protected];
defaul ID&Password: Admin/123456

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